Privacy Policy

1. Who We Are

The website kozani.enilion.gr is the official online platform of the elderly care facility ENILION – Welfare Facilities of Tsotyli, based in Tsotyli, Kozani. Through our website, we provide information about our services, contact details, and the future operation of an online store.

2. What Personal Data We Collect

While browsing enilion.gr, we may collect personal data such as:

• Full Name

• Email address

• Contact phone number

• IP address

• Information via cookies

• Data submitted through forms (contact, newsletter, etc.)

If an e-shop function is added in the future, we may also collect:

• Shipping/billing addresses

• Order details

• Purchase history

3. Why We Collect Data

Your data is used for the following purposes:

• Responding to requests or inquiries

• Sending newsletters (only with your consent)

• Statistical analysis for improving the website

• Order processing (future functionality in the e-shop)

• Legal compliance (e.g., tax or accounting obligations)

4. Legal Basis for Processing

The processing of your personal data is based on:

• Your explicit consent (e.g., newsletter registration)

• Contract execution (e.g., submitting a request or placing an order)

• Legal obligation (e.g., tax records)

• Our legitimate interest (e.g., improving our services)

5. Who Has Access to the Data

Access to your data is strictly limited to ENILION’s essential personnel. Additionally, your data may be shared with trusted partners (e.g., hosting providers, newsletter services, e-shop software) only when necessary and always under strict data protection agreements.

We do not sell, rent, or share your personal data with third parties for commercial purposes.

6. Cookies

The website uses cookies for its functionality, traffic analysis, and user experience optimization. You can manage or delete cookies at any time through your browser settings.

7. How Long We Retain Your Data

Data is retained only for as long as necessary:

• For communication purposes: up to 6 months

• For accounts or purchases: up to 6 years (according to legislation)

• For newsletters: until you withdraw your consent

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Access to your data

• Rectification or update

• Erasure ("right to be forgotten")

• Restriction of processing

• Data portability

• Withdrawal of consent

• Lodge a complaint with the Data Protection Authority

Αιτήματα μπορείτε να υποβάλετε στο email: dm@enilion.gr

9. Data Security

We take all appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, or disclosure.

10. Policy Modifications

This policy may be modified when deemed necessary. The latest update was made on: 17/3/2026.